Student Support Unit
The Student Support Unit (NAPE) promotes the integration of students at IST. This team works with the students and supports all kind of activities that contribute to an effective involvement of the academic community, as well as promoting IST among secondary school students.
The main activities of NAPE covers mainly two specific areas:
Welcome, integration and monitoring , of students, specially the new 1st year students, foreign students and other students entering IST for the first time, by implementing the mentoring programme.
NAPE has an active participation in the process of enrolment and registration of the new 1st year students, giving them all the support and guidance needed for the first steps at IST. This personalized service is performed by NAPE guides and mentors that are a community of exceptional students from different courses and advanced academic years.
Diffusion/Admission, this is done by organizing study visits to IST and by direct contact with secondary schools, guiding and motivating future applicants to higher education, as well as participating in Science & Technology fairs and exhibitions.
All activities can be found in NAPE’s webpage.
The tutor is a Professor at IST that personally assists a group of students of the 1st and 2nd academic years of an undergraduate and integrated Masters programme, seeking to develop and enhance students’ academic experience to their maximum intellectual, emotional and interpersonal potential, fulfilling the objectives and contributing for the progress of excellence at IST.
All IST students are entitled to a tutor.
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In 2011 a book about Monitoring and Tutoring programme was published, presenting the 8 years of existence of the programme of promoting the integration and the academic success of IST through a description and quantification of the work developed.
The Tutoring Programme was awarded in 2013 by the European Observatory On Good Practices in Strategic University Management, for its quality of work, as the best practice within the context of European University.
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This innovative project was first implemented at IST in 1996, the Mentoring Programme allows the proximity of students from the same degree programme of the same academic year or of advanced years, contributing to a better integration. The Mentoring Programme takes place annually in order to ensure the best adjustment to the levels of work expected and required at IST.
How the Programme works:
The Mentoring Programme is implemented with the support of students of advanced academic years (Mentors) who apply their academic experience and voluntarily accompany new students (Mentees) in order to facilitate their adjustment and integration. Mentees can be 1st year students or international students, and only one of these categories can be assigned as the selected option.
During the Welcome Week mentors must necessarily be present on the day of their degree programme. The process of assigning the mentors is done on that same day. New students are organised into groups of 20 and are accompanied during the process of registration by two mentors. These mentors will be automatically assigned to these students, accomplishing in this way the first contact.
During the academic year, regular monitoring is required. Occasionally, throughout the year small surveys are held as well as three types of events: training courses (free workshops on soft-skills), team-building (socio-cultural events and networking between mentors) and sharing sessions between mentors (brainstorm on different ideas and analysis of specific issues).
The registration for the Mentoring Programme takes place during the month of August. The registration is valid only if the mentor actively participates in the Welcome Week (instruction will be given at the end of August. It is necessary to realise the serious commitment when registering to the Mentoring Programme. Though the redesign of the programme made it more demanding, there is on the other hand a greater investment in mentors.
The Social Services of the University of Lisbon
In compliance with the policy framework set by the Government, the Social Action in Higher Education is developed within the respective educational institutions, through a structured intervention model directed to meet the challenges of the socio-economic context in which the students find themselves.
In this context, SASULisboa is a legal person under public law, has a legal personality with financial and administrative independence, under the terms and scope defined by law and the Statutes of the University of Lisbon, aimed to ensure the mission and functions of social action at the University of Lisbon.